It's a free, easy-to-remember phone number connecting callers with health and human services in their community.
When you dial 2-1-1, you will talk to a trained resource specialist who has access to comprehensive database listings of nearly all health and human services that exist in North Carolina. This includes but is not limited to: rent and utility assistance, food, emergency shelters, where to get employment help, medical and mental health assistance, and help with transportation.
You can also get information on affordable child care, information about caring for an aging relative, or help recovering from a disaster.
Information and referral is available 24 hours a day, 7 days a week throughout the year. Information can be provided in over 90 different languages.